Bonus casino Privacy Policy — Your Information is Safe With Us
Protecting your personal information is our highest priority. On this page, learn how we collect, use, and safeguard your data.
Last Updated: January 2025
What types of information we collect
Personal Identification Information
When you create an account at bonus casino, we collect your name, email address, phone number, and date of birth. This information is used solely for account verification and management. Your date of birth is required to verify your age and ensure responsible gaming. For users in Bangladesh, we have a national ID number verification process in place. All information you provide is stored with the highest level of security. We do not share this information with any third party without your permission.
Usage Data and Logs
When you play games or place bets on our platform, we retain a log of your activity. This includes your login times, gaming history, and transaction details. This information helps ensure the security of your account and detect any unusual activity. We also collect your device type, browser version, and IP address. This technical information is used to improve the quality of our services. By analyzing usage patterns, we can further enhance and personalize your experience.
Financial Transaction Information
We collect the necessary financial information for deposit and withdrawal processes. During transactions via bKash, Nagad, or bank transfer, the relevant account information is processed securely. We never store your full payment card number or PIN. All financial data is protected with SSL encryption technology. Records related to BDT transactions are retained for a specified period in accordance with regulatory requirements.
Cookie & Tracking Information
Our website uses cookies to improve your browsing experience and remember your preferences. Cookies save you the hassle of logging in again each time you visit. We only use necessary and functional cookies and avoid unnecessary tracking. You can manage cookies from your browser settings if you wish. However, disabling cookies may limit some services. The same secure policy applies when using our app.
How Your Information is Used
We use the information we collect only for specific and legitimate purposes.
Account Management
Information is used to create, verify, and keep your account secure. The security of login and logout is ensured.
Service Quality Improvement
By analyzing usage patterns, we continuously improve the gaming experience and platform performance.
Customer Support
Your information helps our team assist you quickly and effectively whenever you have an issue.
Fraud Prevention
Unusual account activity is detected to protect you from potential fraud and cyber attacks.
Important Notice
Your contact information is used to send account updates, transaction confirmations, and security alerts.
Legal Compliance
Information is used to comply with applicable laws and regulatory requirements and to respond to government requests.
Your Rights Regarding Your Information
As a bonus casino user, you have full control over your personal information.
Right to Access
You may request to view all information we hold about you at any time. We will provide you with the complete information within 30 days. This is your fundamental right and we provide it completely free of charge.
Right to Rectification
If any of your information is incorrect or outdated, you can request a correction. We will promptly update that information. Maintaining accurate data helps ensure the quality of your service.
Right to Erasure
You may request to close your account and delete all personal information at any time. Some information may need to be retained for a specified period due to legal obligations. All remaining information will be permanently deleted.
Sharing Information with Third Parties
Bonus casino never sells your personal information or shares it with third parties for advertising purposes. However, we work with certain trusted partner organizations to operate our services, such as payment processors and technical support providers. These partners operate under strict confidentiality agreements and may only use information for specified purposes. We may be required to provide relevant information in response to legitimate requests from government or legal authorities. Outside of these circumstances, we will not share any information without your explicit consent.
If you have any questions or concerns about our privacy policy, please contact us or FAQ Page We give the utmost importance to your privacy and resolve any complaints promptly.
Play Safe, Enjoy with Peace of Mind
Enjoy the best gaming experience at bonus casino knowing your information is secure. Join the platform trusted by millions of players in Bangladesh today.